Log Could not find token document with refreshtoken – How To Solve Related Issues

Log Could not find token document with refreshtoken – How To Solve Related Issues

Opster Team

Jan-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you try running the Elasticsearch Error Check-Up  which can resolve issues causing many log errors (free and no installation required)


This guide will help you check for common problems that cause the log “Could not find token document with refreshtoken” to appear. It’s important to understand the issues related to the log, so to get started, read the general overview on common issues and tips related to the Elasticsearch concepts: document, plugin.

Advanced users might want to skip right to the common problems section in each concept or try running the Check-Up which analyses ES to discover the cause of many errors and provides suitable actionable recommendations. 

Log Context

Log”Could not find token document with refresh_token [{}]” classname is TokenService.java
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                         ActionListener.wrap(searchResponse -> {
                            if (searchResponse.isTimedOut()) {
                                findTokenFromRefreshToken(refreshToken; listener; attemptCount);
                            } else if (searchResponse.getHits().getHits().length  1) {
                                onFailure.accept(new IllegalStateException("multiple tokens share the same refresh token"));
                            } else {
                                listener.onResponse(new Tuple(searchResponse; attemptCount));


Related issues to this log

We have gathered selected Q&A from the community and issues from Github, that can help fix related issues please review the following for further information :

1 Ring Oauth2 Refresh Token Cannot Co  

Ing Postman To Access Firebase Rest  


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