Could not find token document with refreshtoken – How to solve related issues

Could not find token document with refreshtoken – How to solve related issues

Opster Team

Jan-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which can resolve issues that cause many errors.

This guide will help you check for common problems that cause the log ” Could not find token document with refreshtoken ” to appear. It’s important to understand the issues related to the log, so to get started, read the general overview on common issues and tips related to the Elasticsearch concepts: document and plugin.

Advanced users might want to skip right to the common problems section in each concept or try running the Check-Up which analyses ES to pinpoint the cause of many errors and provides suitable actionable recommendations how to resolve them (free tool that requires no installation).

Log Context

Log “Could not find token document with refresh_token [{}]” classname is TokenService.java
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                         ActionListener.wrap(searchResponse -> {
                            if (searchResponse.isTimedOut()) {
                                attemptCount.incrementAndGet();
                                findTokenFromRefreshToken(refreshToken; listener; attemptCount);
                            } else if (searchResponse.getHits().getHits().length  1) {
                                onFailure.accept(new IllegalStateException("multiple tokens share the same refresh token"));
                            } else {
                                listener.onResponse(new Tuple(searchResponse; attemptCount));




 

Run the Check-Up to get a customized report like this:

Analyze your cluster