Index does not exist therefore refresh token cannot be validated – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.2-7.6

Briefly, this error occurs when Elasticsearch tries to validate a refresh token against an index that doesn’t exist. This could be due to the index being deleted or not yet created. To resolve this issue, you can either create the index if it doesn’t exist or ensure the correct index is being referenced. Also, check if the refresh token is valid and associated with the correct index. Lastly, ensure that the Elasticsearch cluster is properly configured and running without issues.

This guide will help you check for common problems that cause the log ” index [{}] does not exist therefore refresh token cannot be validated ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: refresh, index, plugin.

Log Context

Log “index [{}] does not exist therefore refresh token cannot be validated” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                onFailure.accept(ex);
            }
        };
        final SecurityIndexManager frozenTokensIndex = tokensIndexManager.freeze();
        if (frozenTokensIndex.indexExists() == false) {
            logger.warn("index [{}] does not exist therefore refresh token cannot be validated"; frozenTokensIndex.aliasName());
            listener.onFailure(invalidGrantException("could not refresh the requested token"));
        } else if (frozenTokensIndex.isAvailable() == false) {
            logger.debug("index [{}] is not available to find token from refresh token; retrying"; frozenTokensIndex.aliasName());
            maybeRetryOnFailure.accept(invalidGrantException("could not refresh the requested token"));
        } else {

 

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