How To Solve Issues Related to Log – Failed to call listener on atomic field data loading

Get an Elasticsearch Check-Up

Check if your ES issues are caused from misconfigured settings
(Free 2 min process)

Check-Up

Last update: Jan-20

Elasticsearch Error Guide In Page Navigation (click to jump) :

Troubleshooting Background – start here to get the full picture       
Related Issues – selected resources on related issues  
Log Context – usefull for experts
About Opster – offering a diffrent approach to troubleshoot Elasticsearch

Check Your Elasticsearch Settings for Painfull Mistakes 


Troubleshooting background

To troubleshoot Elasticsearch log “Failed to call listener on atomic field data loading” it’s important to know common problems related to Elasticsearch concepts: cache, fielddata, indices. See below-detailed explanations complete with common problems, examples and useful tips.

What it is

Elasticsearch uses three types of cache to improve the efficiency of operation.  

  • Node request cache
  • Shard data cache
  • Field data cache

How It Works

Node request cache maintains the results of queries used in a filter context.  The results are evicted on a least recently used basis.

Shard level cache maintains the results of frequently used queries where size=0, particularly the results of aggregations.  This cache is particularly relevant for logging use cases where data is not updated on old indices, and regular aggregations can be kept in cache to be reused.

The field data cache is used for sorting and aggregations.  To keep these operations quick Elasticsearch loads these values into memory.   

Examples

Elasticsearch usually manages cache behind the scenes, without the need for any specific settings.  However, it is possible to monitor and limit the amount of memory being used on each node for a given cache type by putting the following in elasticsearch.yml :

indices.queries.cache.size: 10%

indices.fielddata.cache.size: 30%

Note, the above values are in fact the defaults, and there is no need to set them specifically.  The default values are good for most use cases, and should rarely be modified.|
You can monitor use of cache on each node like this:

GET /_nodes/stats/indices/fielddata

GET /_nodes/stats/indices/query_cache

GET /_nodes/stats/indices/request_cache

Notes and good things to know:

Construct your queries with reusable filters.  There are certain parts of your query which are good candidates to be reused across a large number of queries, and you should design your queries with this in mind.  Anything thing that does not need to be scored should go in the filter section of a bool query. Eg. time ranges , language selectors, or clauses that exclude inactive documents are all likely to be excluded in a large number of queries, and should be included in filter parts of the query so that they can be cached and reused. 

In particular, take care with time filters.  “now-15m” cannot be reused, because “now” will continually change as the time window moves on.  On the other hand “now-15/m” will round to the nearest minute, and can be re-used (via cache) for 60 seconds before rolling over to the next minute.

For example when a user enters the search term “brexit”, we may want to also filter on language and time period to return relevant articles.  The query below leaves only the query term “brexit” in the “must” part of the query, because this is the only part which should affect the relevance score.  The time filter and language filter can be reused time and time again for new queries for different searches.

POST results/_search
{
  "query": {
	"bool": {
  	"must": [
    	{
      	"match": {
        	"message": {
          	"query": "brexit"
        	}
      	}
    	}
  	],
  	"filter": [
    	{
      	"range": {
        	"@timestamp": {
          	"gte": "now-10d/d"
          	        	}
      	}
    	},
    	{
      	"term": {
        	"lang.keyword": {
          	"value": "en",
          	"boost": 1
        	}
      	}
    	}
  	]
	}
  }
}

Limit the use of field data. Be careful about using fielddata=true in your mapping where the number of terms will result in a high cardinality.  If you must use fielddata=true, you can also reduce the requirement of fielddata cache by limiting the requirements for fielddata for a given index using a field data frequency filter.

POST results/_search
{
  "query": {
	"bool": {
  	"must": [
    	{
      	"match": {
        	"message": {
          	"query": "brexit"
        	}
      	}
    	}
  	],
  	"filter": [
    	{
      	"range": {
        	"@timestamp": {
          	"gte": "now-10d/d"
          	        	}
      	}
    	},
    	{
      	"term": {
        	"lang.keyword": {
          	"value": "en",
          	"boost": 1
        	}
      	}
    	}
  	]
	}
  }
}

Fielddata in Elasticsearch

What it is 

In Elasticsearch the term Fielddata is relevant when doing Sorting and Aggregations ( similar to SQL GROUP BY COUNT and AVERAGE functions ) on text fields.  

For performance reasons, there are some rules as to which kinds of fields you can aggregate. You can group by any numeric field but for text fields, which have to be of keyword type or have fielddata=true since they dont support doc_values ( Doc values are the on-disk inverted index data structure, built at document indexing time, which makes aggregations possible). 

Fielddata is an in-memory data structure used by text fields for the same purpose. Since it uses a lot of heap size it is disabled by default.

Examples:

The following PUT mapping API call will enable Fielddata on my_field text field.

PUT my_index/_mapping{  "properties": {    "my_field": {       "type":     "text",      "fielddata": true    }  }}
Notes:
  • As field-data is disabled by default on text fields, in case of an attempt  to aggregate on a text field with field-data disabled, you would get the following error message:
    “Fielddata is disabled on text fields by default.  Set `fielddata=true` on [`your_field_name`] in order to load field data in memory by uninverting the inverted index. Note that this can however, use “significant memory.” – if this happens you can either enable the field-data on that text field, or choose another way to query the data (again, because field-data consumes a lot of memory and is not recommended).

Index in Elasticsearch

What it is

In Elasticsearch, an index (indices in plural) can be thought of as a table inside a database that has a schema and can have one or more shards and replicas. An Elasticsearch index is divided into shards and each shard is an instance of a Lucene index.

Indices are used to store the documents in dedicated data structures corresponding to the data type of fields. For example, text fields are stored inside an inverted index whereas numeric and geo fields are stored inside BKD trees.

Examples
Create Index

The following example is based on Elasticsearch version 5.x onwards. An index with two shards, each having one replica will be created with the name test_index1

PUT /test_index1?pretty
{
    "settings" : {
        "number_of_shards" : 2,
        "number_of_replicas" : 1
    },
    "mappings" : {
        "properties" : {
            "tags" : { "type" : "keyword" },
            "updated_at" : { "type" : "date" }
        }
    }
}
List Indices

All the index names and their basic information can be retrieved using the following command:

GET _cat/indices?v
Index a document

Let’s add a document in the index with below command:

PUT test_index1/_doc/1
{
  "tags": [
    "opster",
    "elasticsearch"
  ],
  "date": "01-01-2020"
}
Query an index
GET test_index1/_search
{
  "query": {
    "match_all": {}
  }
}
Query Multiple Indices

It is possible to search multiple indices with a single request. If it is a raw HTTP request, Index names should be sent in comma-separated format, as shown in the example below, and in the case of a query via a programming language client such as python or Java, index names are to be sent in a list format.

GET test_index1,test_index2/_search
Delete Indices
DELETE test_index1
Common Problems
  • It is good practice to define the settings and mapping of an Index wherever possible because if this is not done, Elasticsearch tries to automatically guess the data type of fields at the time of indexing. This automatic process may have disadvantages, such as mapping conflicts, duplicate data and incorrect data types being set in the index. If the fields are not known in advance, it’s better to use dynamic index templates.
  • Elasticsearch supports wildcard patterns in Index names, which sometimes aids with querying multiple indices, but can also be very destructive too. For example, It is possible to delete all the indices in a single command using the following commands:
DELETE /*

To disable this, you can add the following lines in the elasticsearch.yml:

action.destructive_requires_name: true


To help troubleshoot related issues we have gathered selected Q&A from the community and issues from Github , please review the following for further information :

1. Ring Issues Error Creating Beans An  

2. Ientdb Corruption State In Nexus Re      


Log Context

Log ”Failed to call listener on atomic field data loading” classname is IndicesFieldDataCache.java
We have extracted the following from Elasticsearch source code to get an in-depth context :

                 for (Listener listener : k.listeners) {
                    try {
                        listener.onCache(shardId; fieldName; fieldData);
                    } catch (Exception e) {
                        // load anyway since listeners should not throw exceptions
                        logger.error("Failed to call listener on atomic field data loading"; e);
                    }
                }
                return fieldData;
            });
            return (FD) accountable;






About Opster

Incorporating deep knowledge and broad history of Elasticsearch issues. Opster’s solution identifies and predicts root causes of Elasticsearch problems, provides recommendations and can automatically perform various actions to manage, troubleshoot and prevent issues

Learn more: Glossary | Blog| Troubleshooting guides | Error Repository

Need help with any Elasticsearch issue ? Contact Opster

Did this page help you?