Error encountered when updating the consumer – How to solve this OpenSearch error

Opster Team

Aug-23, Version: 2.2-2.9

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Briefly, this error occurs when the system fails to update the consumer, possibly due to network issues, incorrect configuration, or insufficient permissions. To resolve this, you can try the following: 1) Check your network connection and ensure the consumer is reachable. 2) Verify the configuration settings for the consumer update. 3) Ensure the user or system has the necessary permissions to perform the update. 4) If the consumer is another service or application, ensure it’s running properly. 5) Check the OpenSearch logs for more detailed error information.

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This guide will help you check for common problems that cause the log ” error encountered when updating the consumer ” to appear. To understand the issues related to this log, read the explanation below about the following OpenSearch concepts: .

Log Context

Log “error encountered when updating the consumer” classname is
We extracted the following from OpenSearch source code for those seeking an in-depth context :

        if (taskResourceConsumersEnabled) {
            for (Consumer taskConsumer : taskResourceConsumer) {
                try {
                } catch (Exception e) {
                    logger.error("error encountered when updating the consumer"; e);

        if (task instanceof CancellableTask) {


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