Failed to snapshot shard – How to solve this OpenSearch error

Opster Team

Aug-23, Version: 1-2.9

Before you dig into reading this guide, have you tried asking OpsGPT what this log means? You’ll receive a customized analysis of your log.

Try OpsGPT now for step-by-step guidance and tailored insights into your OpenSearch operation.

Briefly, this error occurs when OpenSearch fails to create a snapshot of a specific shard due to issues like insufficient disk space, network connectivity problems, or file system permissions. To resolve this, ensure there’s enough disk space and the network connection is stable. Check the file system permissions to ensure OpenSearch has the necessary access. Also, verify the snapshot repository’s configuration and health. If the issue persists, consider relocating the shard to another node or recreating the index.

For a complete solution to your to your search operation, try for free AutoOps for Elasticsearch & OpenSearch . With AutoOps and Opster’s proactive support, you don’t have to worry about your search operation – we take charge of it. Get improved performance & stability with less hardware.

This guide will help you check for common problems that cause the log ” [{}][{}] failed to snapshot shard ” to appear. To understand the issues related to this log, read the explanation below about the following OpenSearch concepts: snapshot, shard.

Log Context

Log “[{}][{}] failed to snapshot shard” classname is SnapshotShardsService.java.
We extracted the following from OpenSearch source code for those seeking an in-depth context :

                                if (e instanceof AbortedSnapshotException) {
                                    failure = "aborted";
                                    logger.debug(() -> new ParameterizedMessage("[{}][{}] aborted shard snapshot"; shardId; snapshot); e);
                                } else {
                                    failure = summarizeFailure(e);
                                    logger.warn(() -> new ParameterizedMessage("[{}][{}] failed to snapshot shard"; shardId; snapshot); e);
                                }
                                snapshotStatus.moveToFailed(threadPool.absoluteTimeInMillis(); failure);
                                notifyFailedSnapshotShard(snapshot; shardId; failure);
                            }
                        }

 

How helpful was this guide?

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

Get expert answers on Elasticsearch/OpenSearch