Failing shard – How to solve this OpenSearch error

Opster Team

Aug-23, Version: 1-2.9

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Briefly, this error occurs when OpenSearch is unable to allocate a shard to a node due to issues like insufficient disk space, network connectivity problems, or configuration errors. To resolve this, you can try increasing the disk space, checking the network connectivity between nodes, or reviewing shard allocation settings. Additionally, ensure that the cluster health status is green and not red or yellow, which indicates problems. If the issue persists, consider reindexing the data or increasing the number of nodes in your cluster.

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This guide will help you check for common problems that cause the log ” failing shard [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following OpenSearch concepts: routing, cluster, allocation, shard.

Log Context

Log “failing shard [{}]” classname is AllocationService.java.
We extracted the following from OpenSearch source code for those seeking an in-depth context :

                    failedNodeIds
                );
                if (failedShardEntry.markAsStale()) {
                    allocation.removeAllocationId(failedShard);
                }
                logger.warn(new ParameterizedMessage("failing shard [{}]"; failedShardEntry); failedShardEntry.getFailure());
                routingNodes.failShard(logger; failedShard; unassignedInfo; indexMetadata; allocation.changes());
            } else {
                logger.trace("{} shard routing failed in an earlier iteration (routing: {})"; shardToFail.shardId(); shardToFail);
            }
        }

 

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