Opster Plans

Essentials

Prices start from $17/month per node*

Automatic incident resolution

Dozens of alerting events complete with root cause analysis and actionable instructions on how to resolve them. For many events, the platform can take action on your cluster to handle issues automatically using Opster’s operator.

Proactive maintenance driven by the Essentials platform

Using the Essentials platform, Opster’s support team will detect, prevent and resolve any problems with your Elasticsearch before they materialize into issues affecting performance.

Constant optimization of clusters by Opster's Operator

Opster’s Operator performs advanced optimizations such as shard rebalancing, optimizing templates, blocking heavy searches and more, to ensure constant peak performance.

Production support

In the rare cases that a production incident occurs while working with Opster, we offer 24 x 7 x 365 production support with an SLA of one hour for all critical issues.

Professional services that do all the heavy lifting

Opster’s support team conducts periodic reviews to examine your data modeling, assist in capacity planning, optimize search and indexing performance and apply best practices.

Hands-on support

Unlike managed services, we won’t tell you that an upgrade solves everything or send you to read some best practices articles. We’ll solve every issue case by case, and upgrade when it’s truly needed

Ongoing communication with our team is made via a dedicated Slack channel, Intercom Messenger, video calls & emails.

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Multi-Cluster Load Balancer

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Easy scaling of multi-tenancy data

Simple configuration of tenants on different clusters to ensure seamless routing of requests and enable easy scaling with heterogeneous data and SLAs.

Constant high availability and data recovery

The Multi-Cluster Load Balancer mirrors traffic routed to the cluster to multiple back-ends in real-time, ensuring constant availability and preventing data loss.

Improved performance when clusters are loaded

Searches are routed between clusters automatically to ensure that the load is evenly balanced and requests are served as efficiently as possible, even under system stress.

Tenant and cluster usage visibility

View all resource usage according to tenants.

Smooth Elasticsearch version upgrades

The Multi-Cluster Load Balancer enables version upgrades with no downtime and the ability to seamlessly upgrade from significantly older versions to new ones (such as bringing Elasticsearch from v1 to v7).

Backwards compatibility to ES v1.x

The Multi-Cluster Load Balancer is fully compatible with all Elasticsearch versions.

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Search Gateway

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Optimized searches for quicker response times

The Search Gateway will optimize your queries for quicker response times and improved search performance.

Pinpoint heavy searches that are impacting the cluster

With Opster’s Search Gateway you can easily see which of your users generated heavy searches and what the specifications of each search are.

Block heavy searches - automatically with customization options

The Search Gateway allows you to configure different search rules for different tenants and prevent heavy searches from breaking the system. Prevention can be customized according to SLA and system requirements.

Enhanced visibility of searches

Accurate, detailed dashboards with all search stats, including search “took time”, amount of searches over time and drill down visibility for each specific search.

Ability to group search stats by user

The Gateway automatically retrieves all of your search logs, extracts and assigns the executing user so you can see which searches belong to which users. Easy viewing on Kibana dashboards.

Real-time explanations for what caused searches to slow down

No need to wonder what happened in your system – the Search Gateway automatically locates the root cause of issues and provides you with specified recommendations and actions for optimization.

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Check-Up

Free forever

Detect root causes of specific Elasticsearch errors

The Check-Up locates issues in Elasticsearch and their root causes and provides recommendations for quick resolution.

Apply best practices

Receive personalized, up-to-date recommendations from world-class experts and based on insights from the analysis of thousands of clusters.

Get insights on how to improve performance

Analyze thread pools, request rejects, memory, snapshots, disk watermarks and many more. Benefit from capacity planning, resource recommendations, memory tuning, disk usage and more.

A free-forever tool for the Elasticsearch community

At Opster we’ve always put an emphasis on enabling every Elasticsearch user to improve their performance. That’s why we created the free Elasticsearch Health Check-Up and the free Search Log Analyzer.

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Search Log Analyzer

Free forever

Ability to see and visualize all searches and search usage over time

All searches are broken down in the Search Log Analyzer dashboard according to speed, search patterns, and rate.

Easily locate the slowest searches

The Search Log Analyzer accurately describes search times from end-to-end, and enables easy sorting to locate the slowest searches and optimize accordingly.

Improve search performance

By looking at Opster’s weight (a score assigned to each search according to its complexity) and understanding why searches are heavy you can optimize your searches and execute them faster.

A free-forever tool for the Elasticsearch community

At Opster we’ve always put an emphasis on enabling every Elasticsearch user to improve their performance. That’s why we created the free Elasticsearch Health Check-Up and the free Search Log Analyzer.

Run the tool

Notes & Technical Details

* Opster Essentials support

Production support hours are unlimited to resolve production incidents. End-to-end support and proactive maintenance hours includes a bank of professional hours (additional hours can be purchased as needed). Prices are subject to minimum deal size.

Opster Operator

An on-premise Operator that can perform advanced actions to optimize performance and prevent issues and is included in the Essentials subscription.

Opster Metricbeat

Opster Essentials connects via Opster-Metricbeat is an agent through which Elasticsearch Metrics are sent to Opster’s service, probing Elasticsearch using ES public Rest API. Opster-Metricbeat is a lightweight GO process that is packaged into a Docker, based on the open-source metricbeat agent with an Opster module installed.

Security

Opster is Soc-2 certified and adheres to the highest security standards. The Search Gateway, Opster Operator and the Multi-Cluster Load Balancer are on-premise tools.

Integration

Slack, PagerDuty, Opsgenie and integration to any alerting /messaging platform that works with web-hooks.

"We tried running ES with a managed service - it was a disaster. Using Opster’s Essentials service, we were able to optimize ES operation and channel our focus into our core products instead of wasting time and resources. "

Ori Erel, Co-Founder & CTO at AltNext

"In my opinion, Opster is a must-have for all companies with mission-critical Elasticsearch. Having worked with Opster in optimizing our environment, I can say that Opster’s knowledge of Elasticsearch is really comprehensive. "

Golan Shatz, Director of Data & Operations, Totango

"The cost of Elasticsearch downtime can be significant. Opster is what organizations need to streamline their Elasticsearch operations."

Eran Shlomi, DoIT International

Easily integrated into your own operation Stack

Whether you have an on-prem or cloud installation, Opster’s products can be integrated seamlessly into your own operation management stack.

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Opster is not affiliated with Elasticsearch B.V
Elasticsearch and Kibana are trademarks of Elasticsearch B.V

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