Could not find token document for refresh token – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.2-8.9

Before you dig into reading this guide, have you tried asking OpsGPT what this log means? You’ll receive a customized analysis of your log.

Try OpsGPT now for step-by-step guidance and tailored insights into your Elasticsearch operation.

Briefly, this error occurs when Elasticsearch cannot locate the document associated with a specific refresh token. This could be due to the document being deleted, or the token has expired. To resolve this issue, you can try the following: 1) Ensure the document associated with the token hasn’t been deleted. 2) Check the token’s expiration date and renew it if necessary. 3) If the problem persists, consider generating a new refresh token.

For a complete solution to your to your search operation, try for free AutoOps for Elasticsearch & OpenSearch . With AutoOps and Opster’s proactive support, you don’t have to worry about your search operation – we take charge of it. Get improved performance & stability with less hardware.

This guide will help you check for common problems that cause the log ” could not find token document for refresh token ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, refresh, document.

Log Context

Log “could not find token document for refresh token” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

        final Instant refreshRequested = clock.instant();
        final Iterator backoff = DEFAULT_BACKOFF.iterator();
        final Consumer onFailure = ex -> listener.onFailure(traceLog("find token by refresh token"; refreshToken; ex));
        findTokenFromRefreshToken(refreshToken; backoff; ActionListener.wrap(searchHits -> {
            if (searchHits.getHits().length  1) {
                onFailure.accept(new IllegalStateException("multiple tokens share the same refresh token"));
            } else {
                final SearchHit tokenDocHit = searchHits.getAt(0);


How helpful was this guide?

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

Get expert answers on Elasticsearch/OpenSearch