Could not get token document for refresh after all retries – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.2-8.9

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Briefly, this error occurs when Elasticsearch fails to retrieve the token document for refresh after multiple attempts. This could be due to network issues, high cluster load, or insufficient permissions. To resolve this, you can try increasing the number of retries, ensuring the cluster has sufficient resources, checking network connectivity, and verifying that the user has the necessary permissions to access the token document.

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This guide will help you check for common problems that cause the log ” could not get token document [{}] for refresh after all retries ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, refresh, document.

Log Context

Log “could not get token document [{}] for refresh after all retries” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                                                    () -> getTokenDocAsync(tokenDocId; refreshedTokenIndex; true; this);
                                                    backoff.next();
                                                    GENERIC
                                                );
                                        } else {
                                            logger.warn("could not get token document [{}] for refresh after all retries"; tokenDocId);
                                            onFailure.accept(invalidGrantException("could not refresh the requested token"));
                                        }
                                    } else {
                                        onFailure.accept(e);
                                    }

 

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