Could not get token document for refresh after all retries – How to solve related issues

Opster Team

Feb-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which can resolve issues that cause many errors.

This guide will help you check for common problems that cause the log ” Could not get token document for refresh after all retries ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: document, plugin and refresh.

Advanced users might want to skip right to the common problems section in each concept or try running the Check-Up to analyze Elasticsearch configuration and help resolve this error.

Log Context

Log “could not get token document [{}] for refresh after all retries” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                                             logger.info("could not get token document [{}] for refresh; retrying"; tokenDocId);
                                            final Runnable retryWithContextRunnable = client.threadPool().getThreadContext()
                                                    .preserveContext(() -> getTokenDocAsync(tokenDocId; refreshedTokenIndex; this));
                                            client.threadPool().schedule(retryWithContextRunnable; backoff.next(); GENERIC);
                                        } else {
                                            logger.warn("could not get token document [{}] for refresh after all retries"; tokenDocId);
                                            onFailure.accept(invalidGrantException("could not refresh the requested token"));
                                        }
                                    } else {
                                        onFailure.accept(e);
                                    }




 

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