Could not get token document for refresh. retrying – How to solve related issues

Opster Team

Feb-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which analyzes 2 JSON files to detect many errors.

To easily locate the root cause and resolve this issue try AutoOps for Elasticsearch & OpenSearch. It diagnoses problems by analyzing hundreds of metrics collected by a lightweight agent and offers guidance for resolving them.

This guide will help you check for common problems that cause the log ” Could not get token document for refresh. retrying ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: document and plugin.

Log Context

Log “could not get token document [{}] for refresh; retrying” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 
                                
Override
                                public void onFailure(Exception e) {
                                    if (isShardNotAvailableException(e)) {
                                        if (backoff.hasNext()) {
                                            logger.info("could not get token document [{}] for refresh; retrying"; tokenDocId);
                                            final Runnable retryWithContextRunnable = client.threadPool().getThreadContext()
                                                    .preserveContext(() -> getTokenDocAsync(tokenDocId; refreshedTokenIndex; this));
                                            client.threadPool().schedule(retryWithContextRunnable; backoff.next(); GENERIC);
                                        } else {
                                            logger.warn("could not get token document [{}] for refresh after all retries"; tokenDocId);



 

How helpful was this guide?

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?

Analyze your cluster & get personalized recommendations

Skip to content