Error on counting enabled profiles – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 8.5-8.9

Briefly, this error occurs when Elasticsearch attempts to count enabled profiles but encounters an issue, possibly due to a misconfiguration or a problem with the underlying data. To resolve this, you could try reindexing the data, checking the configuration settings related to profile counting, or investigating the data for any inconsistencies or corruption. If the error persists, it may be necessary to look into the Elasticsearch logs for more detailed information about the root cause of the error.

This guide will help you check for common problems that cause the log ” error on counting enabled profiles ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “error on counting enabled profiles” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                            usage.put("total"; 0L);
                        } else {
                            usage.put("total"; items[0].getResponse().getHits().getTotalHits().value);
                        if (items[1].isFailure()) {
                            logger.debug("error on counting enabled profiles"; items[0].getFailure());
                            usage.put("enabled"; 0L);
                        } else {
                            usage.put("enabled"; items[1].getResponse().getHits().getTotalHits().value);
                        if (items[2].isFailure()) {


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