Error on counting total profiles – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 8.5-8.9

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Briefly, this error occurs when Elasticsearch fails to count the total number of profiles, possibly due to a malformed query or an issue with the underlying data. To resolve this, ensure your query is correctly formatted and the field you’re counting exists. If the error persists, check the health of your Elasticsearch cluster and the integrity of your data. You may need to reindex your data if it’s corrupted. Also, ensure that your Elasticsearch version supports the counting operation you’re trying to perform.

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This guide will help you check for common problems that cause the log ” error on counting total profiles ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “error on counting total profiles” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                    ActionListener.wrap(multiSearchResponse -> {
                        final MultiSearchResponse.Item[] items = multiSearchResponse.getResponses();
                        assert items.length == 3;
                        final Map usage = new HashMap();
                        if (items[0].isFailure()) {
                            logger.debug("error on counting total profiles"; items[0].getFailure());
                            usage.put("total"; 0L);
                        } else {
                            usage.put("total"; items[0].getResponse().getHits().getTotalHits().value);
                        if (items[1].isFailure()) {


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