Failed to gather information required to open job – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 6.8-6.8

Briefly, this error occurs when Elasticsearch is unable to collect the necessary data to open a job, possibly due to insufficient permissions, network issues, or corrupted data. To resolve this, you can check the user permissions to ensure they have the right to access the required data. If permissions are correct, verify the network connectivity between Elasticsearch and the data source. Lastly, check the integrity of the data. If it’s corrupted, you may need to restore it from a backup.

This guide will help you check for common problems that cause the log ” Failed to gather information required to open job [ ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “Failed to gather information required to open job [” classname is AutodetectProcessManager.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

}
                                    }
                                }
                            });
                        }; e1 -> {
                            logger.warn("Failed to gather information required to open job [" + jobId + "]"; e1);
                            setJobState(jobTask; JobState.FAILED; e2 -> closeHandler.accept(e1; true));
                        });
                    };
                    e -> closeHandler.accept(e; true)
                ));

 

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