Failed to get snapshot – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 6.8-7.13

Briefly, this error occurs when Elasticsearch is unable to retrieve a snapshot due to issues like incorrect snapshot name, snapshot repository not found, or network connectivity issues. To resolve this, ensure the snapshot name and repository are correct. If they are, check the network connectivity between Elasticsearch and the snapshot repository. Also, ensure that the Elasticsearch cluster has the necessary permissions to access the snapshot repository.

This guide will help you check for common problems that cause the log ” failed to get snapshot [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: snapshot, admin, cluster.

Log Context

Log “failed to get snapshot [{}]” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

        for (SnapshotId snapshotId : snapshotIdsToIterate) {
            try {
            } catch (Exception ex) {
                if (ignoreUnavailable) {
                    logger.warn(() -> new ParameterizedMessage("failed to get snapshot [{}]"; snapshotId); ex);
                } else {
                    if (ex instanceof SnapshotException) {
                        throw ex;
                    throw new SnapshotException(repositoryName; snapshotId; "Snapshot could not be read"; ex);


How helpful was this guide?

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?