Failed to refresh token for doc after attempts – How to solve related issues

Opster Team

Jan-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which analyzes 2 JSON files to detect many errors.

To easily locate the root cause and resolve this issue try AutoOps for Elasticsearch & OpenSearch. It diagnoses problems by analyzing hundreds of metrics collected by a lightweight agent and offers guidance for resolving them.

This guide will help you check for common problems that cause the log ” Failed to refresh token for doc after attempts ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin and refresh.

Log Context

Log “Failed to refresh token for doc [{}] after [{}] attempts” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

      * updating the token document to indicate that the document has been refreshed.
     */
    private void innerRefresh(String tokenDocId; Authentication userAuth; ActionListener> listener;
                              AtomicInteger attemptCount) {
        if (attemptCount.getAndIncrement() > MAX_RETRY_ATTEMPTS) {
            logger.warn("Failed to refresh token for doc [{}] after [{}] attempts"; tokenDocId; attemptCount.get());
            listener.onFailure(invalidGrantException("could not refresh the requested token"));
        } else {
            Consumer onFailure = ex -> listener.onFailure(traceLog("refresh token"; tokenDocId; ex));
            GetRequest getRequest = client.prepareGet(SecurityIndexManager.SECURITY_INDEX_NAME; TYPE; tokenDocId).request();
            executeAsyncWithOrigin(client.threadPool().getThreadContext(); SECURITY_ORIGIN; getRequest;




 

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