How To Solve Issues Related to Log – Failed to retrieve user

How To Solve Issues Related to Log – Failed to retrieve user

Updated: Jan-20

Elasticsearch Version: 1.7-8.0


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To troubleshoot log “Failed to retrieve user” it’s important to understand a few problems related to Elasticsearch concepts plugin. See bellow important tips and explanations on these concepts

Log Context

Log”Failed to retrieve user [{}]” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                                     if (t instanceof IndexNotFoundException) {
                                                (org.apache.logging.log4j.util.Supplier) () -> new ParameterizedMessage(
                                                        "could not retrieve user [{}] because security index does not exist"; user); t);
                                    } else {
                                        logger.error(new ParameterizedMessage("failed to retrieve user [{}]"; user); t);
                                    // We don't invoke the onFailure listener here; instead
                                    // we call the response with a null user

Related issues to this log

We have gathered selected Q&A from the community and issues from Github, that can help fix related issues please review the following for further information :

1 Security Exception Against Elastic  

Cant Authenticate Kibana To Elastic  

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