How To Solve Issues Related to Log – Failed to retrieve user

How To Solve Issues Related to Log – Failed to retrieve user

Updated: Jan-20

Elasticsearch Version: 1.7-8.0

Background

Before you begin reading this guide try our beta Elasticsearch Health Check-Up it analyses JSON’s to provide personalized recommendations that can improve your clusters performance.


To troubleshoot log “Failed to retrieve user” it’s important to understand a few problems related to Elasticsearch concepts plugin. See bellow important tips and explanations on these concepts

Log Context

Log”Failed to retrieve user [{}]” classname is NativeUsersStore.java
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                                     if (t instanceof IndexNotFoundException) {
                                        logger.trace(
                                                (org.apache.logging.log4j.util.Supplier) () -> new ParameterizedMessage(
                                                        "could not retrieve user [{}] because security index does not exist"; user); t);
                                    } else {
                                        logger.error(new ParameterizedMessage("failed to retrieve user [{}]"; user); t);
                                    }
                                    // We don't invoke the onFailure listener here; instead
                                    // we call the response with a null user
                                    listener.onResponse(null);
                                }




Related issues to this log

We have gathered selected Q&A from the community and issues from Github, that can help fix related issues please review the following for further information :

1 Security Exception Against Elastic  

Cant Authenticate Kibana To Elastic  

About Opster

Opster detects root causes of Elasticsearch problems, provides automated recommendations and can perform various actions to prevent issues and optimize performance

Find Configuration Errors

Analyze Now