Failed to update the original token document the update result was Retrying – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.2-7.15

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Briefly, this error occurs when Elasticsearch tries to update a token document but fails, possibly due to version conflicts or network issues. To resolve this, you can try the following: 1) Check if the document you’re trying to update exists and is accessible. 2) Ensure the Elasticsearch cluster is healthy and nodes are communicating properly. 3) Check for version conflicts, you may need to refresh the index before updating. 4) If network issues are suspected, verify your network settings and connectivity.

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This guide will help you check for common problems that cause the log ” failed to update the original token document [{}]; the update result was [{}]. Retrying ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, document.

Log Context

Log “failed to update the original token document [{}]; the update result was [{}]. Retrying” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                            final UserToken toRefreshUserToken = parsedTokens.v1();
                            createOAuth2Tokens(newAccessTokenString; newRefreshTokenString; newTokenVersion;
                                getTokensIndexForVersion(newTokenVersion); toRefreshUserToken.getAuthentication(); clientAuth;
                                toRefreshUserToken.getMetadata(); listener);
                        } else if (backoff.hasNext()) {
                            logger.info("failed to update the original token document [{}]; the update result was [{}]. Retrying";
                                    tokenDocId; updateResponse.getResult());
                            client.threadPool().schedule(() -> innerRefresh(refreshToken; tokenDocId; source; seqNo; primaryTerm;
                                clientAuth; backoff; refreshRequested; listener); backoff.next(); GENERIC);
                        } else {
                            logger.info("failed to update the original token document [{}] after all retries; the update result was [{}]. ";

 

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