Role retrieval failed from – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 6.8-8

Briefly, this error occurs when Elasticsearch fails to retrieve user roles from the security index. This could be due to issues with the security index, such as it being unavailable or corrupted. To resolve this, you can try to restart Elasticsearch, check the health of the security index, or reindex the security index. If the issue persists, you may need to check the Elasticsearch logs for more detailed error messages to identify the root cause.

This guide will help you check for common problems that cause the log ” role retrieval failed from [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “role retrieval failed from [{}]” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                    // remove resolved descriptors from the set of roles still needed to be resolved
                    for (RoleDescriptor descriptor : resolvedDescriptors) {
                } else {
                    logger.warn(new ParameterizedMessage("role retrieval failed from [{}]"; rolesProvider); result.getFailure());
            }; providerListener::onFailure));
        }; asyncRoleProviders; threadContext; Function.identity(); iterationPredicate).run();


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