Unable to clear realm cache for user – How to solve related issues

Opster Team

Jan-20, Version: 1.7-8.0

Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which can resolve issues that cause many errors.

This guide will help you check for common problems that cause the log ” Unable to clear realm cache for user ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: cache and plugin.

Advanced users might want to skip right to the common problems section in each concept or try running the Check-Up to analyze Elasticsearch configuration and help resolve this error.

Log Context

Log “Unable to clear realm cache for user [{}]” classname is NativeUsersStore.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                         listener.onResponse(response);
                    }

                    
Override
                    public void onFailure(Exception e) {
                        logger.error(new ParameterizedMessage("unable to clear realm cache for user [{}]"; username); e);
                        ElasticsearchException exception = new ElasticsearchException("clearing the cache for [" + username
                                + "] failed. please clear the realm cache manually"; e);
                        listener.onFailure(exception);
                    }
                }; securityClient::clearRealmCache);



 

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