Cannot get the status for an incompatible snapshot – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 6.8-7.3

Briefly, this error occurs when you’re trying to get the status of a snapshot that was created with a different, incompatible version of Elasticsearch. This could be due to a version upgrade or downgrade. To resolve this issue, you can either upgrade or downgrade your Elasticsearch to the version compatible with the snapshot, or create a new snapshot with the current version. Alternatively, you can restore the snapshot in a compatible Elasticsearch version, reindex the data, and then take a new snapshot compatible with your current version.

This guide will help you check for common problems that cause the log ” cannot get the status for an incompatible snapshot ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: admin, snapshot, cluster.

Log Context

Log “cannot get the status for an incompatible snapshot” class name is We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 } else {
 throw new SnapshotMissingException(repositoryName; snapshotName);
 } else if (repositoryData.getIncompatibleSnapshotIds().contains(snapshotId)) {
 throw new SnapshotException(repositoryName; snapshotName; "cannot get the status for an incompatible snapshot");
 SnapshotInfo snapshotInfo = snapshotsService.snapshot(repositoryName; snapshotId);
 List shardStatusBuilder = new ArrayList<>();
 if (snapshotInfo.state().completed()) {
 Map shardStatuses =