Could not parse trigger incident event context unknown context type – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 6.8-7.17

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Briefly, this error occurs when Elasticsearch is unable to parse the trigger incident event context due to an unknown context type. This could be due to a misconfiguration or an unsupported context type. To resolve this issue, you can check the configuration of your trigger incident event and ensure that the context type is supported by Elasticsearch. If the context type is custom, ensure that it is correctly implemented and registered. Additionally, ensure that your Elasticsearch version supports the context type you’re using.

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This guide will help you check for common problems that cause the log ” could not parse trigger incident event context. unknown context type [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “could not parse trigger incident event context. unknown context type [{}]” class name is We extracted the following from Elasticsearch source code for those seeking an in-depth context :
 return image(src; href; alt);
 throw new ElasticsearchParseException("could not parse trigger incident event context. unknown context type [{}]"; type);
 }  public static class Template implements ToXContentObject {


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