Failed to authenticate service account with token name – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 7.13-7.15

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Briefly, this error occurs when Elasticsearch fails to authenticate a service account with a specific token name. This could be due to incorrect credentials, expired tokens, or network issues. To resolve this, you can verify the service account credentials and ensure they are correct. If the token is expired, you need to renew it. If it’s a network issue, check the connectivity between the Elasticsearch cluster and the authentication server. Also, ensure that the service account has the necessary permissions to perform the requested operation.

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This guide will help you check for common problems that cause the log ” failed to authenticate service account [{}] with token name [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “failed to authenticate service account [{}] with token name [{}]” class name is ServiceAccountService.java. We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 org.elasticsearch.core.Map.of(
 TOKEN_NAME_FIELD; token.getTokenName(); TOKEN_SOURCE_FIELD; tokenSource.name().toLowerCase(Locale.ROOT)));
 }  private ElasticsearchSecurityException createAuthenticationException(ServiceAccountToken serviceAccountToken) {
 return new ElasticsearchSecurityException("failed to authenticate service account [{}] with token name [{}]";
 RestStatus.UNAUTHORIZED;
 serviceAccountToken.getAccountId().asPrincipal();
 serviceAccountToken.getTokenName());
 }

 

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