Failed to retrieving profile after all retries – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 8.2-8.9

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Briefly, this error occurs when Elasticsearch is unable to retrieve a specific profile after multiple attempts. This could be due to network issues, incorrect profile configuration, or the profile not existing. To resolve this issue, you can check your network connection, verify the profile configuration, or ensure the profile exists. If the problem persists, consider increasing the number of retries or the timeout period.

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This guide will help you check for common problems that cause the log ” failed to retrieving profile [{}] after all retries ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “failed to retrieving profile [{}] after all retries” class name is ProfileService.java. We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 );
 } else {
 // Retry has depleted. This can only happen when the document or the profile index itself gets deleted
 // in between requests.
 listener.onFailure(
 new ElasticsearchException("failed to retrieving profile [{}] after all retries"; profileDocument.uid())
 );
 }
 return;
 }
 // Ownership check between the subject and the profile document

 

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