Hipchat account name missing required AUTH TOKEN SETTING setting – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 6.8-6.8

Briefly, this error occurs when the required authentication token setting for the Hipchat account is missing in Elasticsearch. This token is necessary for Elasticsearch to communicate with Hipchat. To resolve this issue, you can either provide the missing authentication token in the Elasticsearch settings or disable the Hipchat integration if it’s not needed. Another solution could be to check if the token is correctly set in the Hipchat account settings.

This guide will help you check for common problems that cause the log ” hipchat account [” + name + “] missing required [” + AUTH_TOKEN_SETTING + “] setting ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “hipchat account [” + name + “] missing required [” + AUTH_TOKEN_SETTING + “] setting” class name is HipChatAccount.java. We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 private static String getAuthToken(String name; Settings settings) {
 String authToken = settings.get(AUTH_TOKEN_SETTING);
 if (authToken == null || authToken.length() == 0) {
 SecureString secureString = SECURE_AUTH_TOKEN_SETTING.get(settings);
 if (secureString == null || secureString.length() < 1) {
 throw new SettingsException("hipchat account [" + name + "] missing required [" + AUTH_TOKEN_SETTING + "] setting");
 authToken = secureString.toString();
 }  return authToken;


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