Top-Tier Elasticsearch Consulting

Opster offers Elasticsearch consulting and support services provided by an elite team of experts and driven by our powerful platform with advanced capabilities to detect and prevent issues.

Opster’s Elasticsearch platform, together with our professional services and support, serve to ensure peak performance in Elasticsearch at all times. With the platform, you gain the benefits of a managed service while maintaining the benefits of running self-hosted.

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What does Opster offer?

Opster offers Elasticsearch solutions that ensure peak Elasticsearch performance. Opster has a wide range of products and services that solve the most complex Elasticsearch problems and include professional services and production support by a team of elite experts.

Is Opster a managed service?

No, Opster’s Elasticsearch platform and our support team allow you to operate ES self-hosted while enabling you to ensure smooth and optimized operations. Opster can also be used in addition to AWS or Elastic managed services.

Why should I work with Opster instead of a managed service?

Managed services have several benefits and are great for small scale or non-mission critical use cases. However, support is limited and you’re often left to solve issues and optimize performance on your own.

Working with Opster will afford you the same benefits you would get with a managed service. Beyond that, Opster’s platform optimizes performance and automates operations, while the included proactive maintenance and our professional services both serve to prevent issues and ensure smooth Elasticsearch operation.

Can I benefit from Opster if my Elasticsearch is self-hosted?

Yes, Opster is perfect for those who are self-hosting their Elasticsearch and want an end-to-end solution for Elasticsearch and elite support personnel at their service.

Our expert team will help you with incident resolution and with the use of Opster’s Elasticsearch platform you can scale and manage your operations efficiently and easily. With our platform and our professional services, you’ll benefit from smoother version upgrades, optimized search performance, high availability and more.

Do you offer professional services?

Yes, we do. We have different packages, including those that include professional services. We also offer mini bundles for quick incident resolution. You can read more about our different services here.

How much does Opster cost?

We believe in “buy what you need”. The price quote depends on which Opster solution you’re interested in and the size of your system. We also offer mini bundles for quick incident resolution. Contact us to get your price quote.

How does your support work? What is your SLA?

Our support team is there 24/7 monitoring your system and answering any questions you may have. You’ll have a dedicated slack channel with our experts. Their focus is on constantly optimizing your configuration and preventing issues before they occur with the help of our Elasticsearch platform.

On the off-chance that you encounter an incident despite the optimizations, our highly experienced NOC team will guide you to full resolution, RCA and preventive maintenance.

Which Elasticsearch version do you support?

All of them! We also assist with version upgrades using our Multi-Cluster Load Balancer. Unlike managed services, we won’t tell you that an upgrade solves everything – we’ll solve every issue case by case, and upgrade when it’s truly needed.

Who are Opster’s customers?

Opster works with Fortune 500 companies, start-ups, financial institutions and more. Don’t worry, you’re in good company. Talk to us.

Who are your support personnel?

Every single one of our support personnel have been hand-picked for this mission. They all have many years of experience and a vast understanding of all things Elasticsearch. We don’t bother with tier support – your requests via slack or intercom go straight to the top experts.


We also work with the world’s top community experts on enriching our solutions and services, you can read about them here.

What to expect from your call
with Opster

  • 1
    Put out fires - Our support engineers will answer any burning Elasticsearch questions you may have.
  • 2
    See how our product-driven support works - We’ll show you how we resolve and prevent issues with our platform and how our tools improve ES performance.
  • 3
    Choose your support plan - We’ll discuss your ES needs, offer you the relevant support package and provide you with a price quote.
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