Could not get token document that should have been created after all retries – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.7-8.9

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Briefly, this error occurs when Elasticsearch fails to retrieve a token document that should have been created after all retries. This could be due to network issues, insufficient permissions, or a problem with the Elasticsearch cluster. To resolve this issue, you can try the following: 1) Check your network connection and ensure that Elasticsearch is properly connected. 2) Verify that you have the necessary permissions to access the token document. 3) Check the health of your Elasticsearch cluster and ensure it’s functioning properly. 4) Retry the operation after some time.

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This guide will help you check for common problems that cause the log ” could not get token document [{}] that should have been created after all retries ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, document.

Log Context

Log “could not get token document [{}] that should have been created after all retries” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                    if (backoff.hasNext()) {
                        logger.info("could not get token document [{}] that should have been created; retrying"; tokenDocId);
                        client.threadPool()
                            .schedule(() -> getTokenDocAsync(tokenDocId; tokensIndex; false; actionListener); backoff.next(); GENERIC);
                    } else {
                        logger.warn("could not get token document [{}] that should have been created after all retries"; tokenDocId);
                        onFailure.accept(invalidGrantException("could not refresh the requested token"));
                    }
                };
                getTokenDocAsync(tokenDocId; tokensIndex; false; new ActionListener() {
                    @Override

 

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