Exception during geoip databases update – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.13-8.9

Briefly, this error occurs when Elasticsearch encounters issues while updating the GeoIP databases, which are used for geolocation features. This could be due to network connectivity issues, insufficient disk space, or incorrect file permissions. To resolve this, ensure that your server has a stable internet connection and sufficient storage space. Also, check the file permissions to ensure Elasticsearch has the necessary access. If the issue persists, consider manually downloading and updating the GeoIP databases.

This guide will help you check for common problems that cause the log ” exception during geoip databases update ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: .

Log Context

Log “exception during geoip databases update” classname is GeoIpDownloader.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

        try {
        } catch (Exception e) {
            stats = stats.failedDownload();
            logger.error("exception during geoip databases update"; e);
        try {
        } catch (Exception e) {
            logger.error("exception during geoip databases cleanup"; e);


How helpful was this guide?

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?