Before you begin reading this guide, we recommend you run Elasticsearch Error Check-Up which analyzes 2 JSON files to detect many errors.
Briefly, this error message is indicating that Elasticsearch was unable to clear a scroll context, which is used to retrieve large numbers of results from a search query in multiple request/response cycles. To resolve this issue, you should check the search query and scroll context to ensure that they are properly configured and functioning as expected.
To easily locate the root cause and resolve this issue try AutoOps for Elasticsearch & OpenSearch. It diagnoses problems by analyzing hundreds of metrics collected by a lightweight agent and offers guidance for resolving them.
This guide will help you check for common problems that cause the log ” Failed to clear scroll ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: bulk, index, reindex and scroll.
Overview
In Elasticsearch, when using the Bulk API it is possible to perform many write operations in a single API call, which increases the indexing speed. Using the Bulk API is more efficient than sending multiple separate requests. This can be done for the following four actions:
- Index
- Update
- Create
- Delete
Examples
The bulk request below will index a document, delete another document, and update an existing document.
POST _bulk { "index" : { "_index" : "myindex", "_id" : "1" } } { "field1" : "value" } { "delete" : { "_index" : "myindex", "_id" : "2" } } { "update" : {"_id" : "1", "_index" : "myindex"} } { "doc" : {"field2" : "value5"} }
Notes
- Bulk API is useful when you need to index data streams that can be queued up and indexed in batches of hundreds or thousands, such as logs.
- There is no correct number of actions or limits to perform on a single bulk call, but you will need to figure out the optimum number by experimentation, given the cluster size, number of nodes, hardware specs etc.

Overview
In Elasticsearch, an index (plural: indices) contains a schema and can have one or more shards and replicas. An Elasticsearch index is divided into shards and each shard is an instance of a Lucene index.
Indices are used to store the documents in dedicated data structures corresponding to the data type of fields. For example, text fields are stored inside an inverted index whereas numeric and geo fields are stored inside BKD trees.
Examples
Create index
The following example is based on Elasticsearch version 5.x onwards. An index with two shards, each having one replica will be created with the name test_index1
PUT /test_index1?pretty { "settings" : { "number_of_shards" : 2, "number_of_replicas" : 1 }, "mappings" : { "properties" : { "tags" : { "type" : "keyword" }, "updated_at" : { "type" : "date" } } } }
List indices
All the index names and their basic information can be retrieved using the following command:
GET _cat/indices?v
Index a document
Let’s add a document in the index with the command below:
PUT test_index1/_doc/1 { "tags": [ "opster", "elasticsearch" ], "date": "01-01-2020" }
Query an index
GET test_index1/_search { "query": { "match_all": {} } }
Query multiple indices
It is possible to search multiple indices with a single request. If it is a raw HTTP request, index names should be sent in comma-separated format, as shown in the example below, and in the case of a query via a programming language client such as python or Java, index names are to be sent in a list format.
GET test_index1,test_index2/_search
Delete indices
DELETE test_index1
Common problems
- It is good practice to define the settings and mapping of an Index wherever possible because if this is not done, Elasticsearch tries to automatically guess the data type of fields at the time of indexing. This automatic process may have disadvantages, such as mapping conflicts, duplicate data and incorrect data types being set in the index. If the fields are not known in advance, it’s better to use dynamic index templates.
- Elasticsearch supports wildcard patterns in Index names, which sometimes aids with querying multiple indices, but can also be very destructive too. For example, It is possible to delete all the indices in a single command using the following commands:
DELETE /*
To disable this, you can add the following lines in the elasticsearch.yml:
action.destructive_requires_name: true
Overview
Reindex is the concept of copying existing data from a source index to a destination index which can be inside the same or a different cluster. Elasticsearch has a dedicated endpoint _reindex for this purpose. A reindexing is mostly required for updating mapping or settings.
Examples
Reindex data from a source index to destination index in the same cluster:
POST /_reindex?pretty { "source": { "index": "news" }, "dest": { "index": "news_v2" } }
Notes
- Reindex API does not copy settings and mappings from the source index to the destination index. You need to create the destination index with the desired settings and mappings before you begin the reindexing process.
- The API exposes an extensive list of configuration options to fetch data from the source index, such as query-based indexing and selecting multiple indices as the source index.
- In some scenarios reindex API is not useful, where reindexing requires complex data processing and data modification based on application logic. In this case, you can write your custom script using Elasticsearch scroll API to fetch the data from source index and bulk API to index data into destination index.
Log Context
Log “Failed to clear scroll [” classname is AbstractAsyncBulkByScrollAction.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :
logger.debug("Freed [{}] contexts"; response.getNumFreed()); } Override public void onFailure(Throwable e) { logger.warn("Failed to clear scroll [" + scrollId + ']'; e); } }); } if (failure == null) { listener.onResponse(