Failed to gather information required to open job job getId – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.11-8.9

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Briefly, this error occurs when Elasticsearch is unable to retrieve the necessary information to open a specific job, possibly due to issues with job configuration, network connectivity, or insufficient permissions. To resolve this, you can check the job configuration for any errors, ensure that the Elasticsearch cluster is accessible and running properly, and verify that the user has the necessary permissions to access and open the job. Additionally, checking the Elasticsearch logs may provide more detailed information about the cause of the error.

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This guide will help you check for common problems that cause the log ” Failed to gather information required to open job [” + job.getId() + “] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “Failed to gather information required to open job [” + job.getId() + “]” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

        }; e1 -> {
            logger.warn("Failed to gather information required to open job [" + job.getId() + "]"; e1);
            setJobState(jobTask; JobState.FAILED; e1.getMessage(); e2 -> closeHandler.accept(e1; true));

    private void runSnapshotUpgrade(SnapshotUpgradeTask task; Job job; AutodetectParams params; Consumer handler) {


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