Failed to parse users roles file %s skipping removing all entries – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 8.4-8.9

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Briefly, this error occurs when Elasticsearch is unable to parse the user roles file, possibly due to incorrect syntax or file corruption. As a result, it skips the process and removes all entries. To resolve this issue, you can: 1) Check the syntax of your roles file and correct any errors. 2) If the file is corrupted, restore it from a backup. 3) Ensure the file has the correct permissions and is accessible by Elasticsearch. 4) If the problem persists, recreate the roles file and reassign the roles.

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This guide will help you check for common problems that cause the log ” failed to parse users_roles file [%s]. skipping/removing all entries… ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “failed to parse users_roles file [%s]. skipping/removing all entries…” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

    static Map parseFileLenient(Path path; Logger logger) {
        try {
            Map map = parseFile(path; logger);
            return map == null ? emptyMap() : map;
        } catch (Exception e) {
            logger.error(() -> format("failed to parse users_roles file [%s]. skipping/removing all entries..."; path.toAbsolutePath()); e);
            return emptyMap();



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