Failed to update the original token document after all retries – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 7.2-8.9

Briefly, this error occurs when Elasticsearch tries to update a token document but fails after several attempts. This could be due to network issues, high cluster load, or insufficient permissions. To resolve this, you can try increasing the number of retries, ensuring the cluster has sufficient resources, checking network connectivity, or verifying that the user has the necessary permissions to update the document.

This guide will help you check for common problems that cause the log ” failed to update the original token document [{}]; after all retries ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, document.

Log Context

Log “failed to update the original token document [{}]; after all retries” classname is TokenService.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                                        );
                                        backoff.next();
                                        GENERIC
                                    );
                            } else {
                                logger.warn("failed to update the original token document [{}]; after all retries"; tokenDocId);
                                onFailure.accept(invalidGrantException("could not refresh the requested token"));
                            }
                        } else {
                            onFailure.accept(e);
                        }

 

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