Could not parse pagerduty event response unexpected field – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 6.8-7.15

Briefly, this error occurs when Elasticsearch tries to parse a response from PagerDuty, a service used for alerting, but encounters an unexpected field. This could be due to changes in the PagerDuty API or incorrect configuration in Elasticsearch. To resolve this issue, you can check the Elasticsearch configuration for any errors, ensure that the PagerDuty integration is correctly set up, or verify that the version of Elasticsearch you’re using is compatible with the current PagerDuty API.

This guide will help you check for common problems that cause the log ” could not parse pagerduty event response. unexpected field [{}] ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, response.

Log Context

Log “could not parse pagerduty event response. unexpected field [{}]” class name is We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 } else if (XField.ERRORS.match(currentFieldName; parser.getDeprecationHandler())) {
 while ((token = parser.nextToken()) != XContentParser.Token.END_ARRAY) {
 } else {
 throw new ElasticsearchParseException("could not parse pagerduty event response. unexpected field [{}]";
 }  StringBuilder sb = new StringBuilder();


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