Failed to get store file metadata – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 6.8-8.9

Before you dig into reading this guide, have you tried asking OpsGPT what this log means? You’ll receive a customized analysis of your log.

Try OpsGPT now for step-by-step guidance and tailored insights into your Elasticsearch operation.

Briefly, this error occurs when Elasticsearch is unable to retrieve metadata for a store file. This could be due to issues like file corruption, disk space shortage, or permission problems. To resolve this, you can try the following: 1) Check and free up disk space if it’s running low. 2) Verify the file permissions and ensure Elasticsearch has the necessary access. 3) If the file is corrupted, consider restoring it from a backup. 4) Restart the Elasticsearch service as it might help in some cases.

For a complete solution to your to your search operation, try for free AutoOps for Elasticsearch & OpenSearch . With AutoOps and Opster’s proactive support, you don’t have to worry about your search operation – we take charge of it. Get improved performance & stability with less hardware.

This guide will help you check for common problems that cause the log ” Failed to get store file metadata ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: blobstore, metadata, repositories.

Log Context

Log “Failed to get store file metadata” class name is We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 final IndexCommit snapshotIndexCommit = context.indexCommit();
 logger.trace("[{}] [{}] Loading store metadata using index commit [{}]"; shardId; snapshotId; snapshotIndexCommit);
 metadataFromStore = store.getMetadata(snapshotIndexCommit);
 fileNames = snapshotIndexCommit.getFileNames();
 } catch (IOException e) {
 throw new IndexShardSnapshotFailedException(shardId; "Failed to get store file metadata"; e);
 for (String fileName : fileNames) {
 if (snapshotStatus.isAborted()) {
 logger.debug("[{}] [{}] Aborted on the file [{}]; exiting"; shardId; snapshotId; fileName);


How helpful was this guide?

We are sorry that this post was not useful for you!

Let us improve this post!

Tell us how we can improve this post?