Failed to parse hipchat message failed to parse field – How to solve this Elasticsearch exception

Opster Team

August-23, Version: 6.8-6.8

Briefly, this error occurs when Elasticsearch is unable to parse the field in a HipChat message. This could be due to incorrect data type, malformed JSON, or incorrect field mapping. To resolve this, ensure that the data type of the field matches the mapping in Elasticsearch. If the field contains JSON, verify that it’s correctly formatted. If the issue persists, check the field mapping in your Elasticsearch index to ensure it aligns with the data you’re trying to parse.

This guide will help you check for common problems that cause the log ” failed to parse hipchat message. failed to parse [{}] field ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin.

Log Context

Log “failed to parse hipchat message. failed to parse [{}] field” class name is We extracted the following from Elasticsearch source code for those seeking an in-depth context :

 if (token == XContentParser.Token.START_ARRAY) {
 while ((token = parser.nextToken()) != XContentParser.Token.END_ARRAY) {
 try {
 } catch (ElasticsearchParseException epe) {
 throw new ElasticsearchParseException("failed to parse hipchat message. failed to parse [{}] field"; epe;
 } else {
 try {