Failed to update shard information for ClusterInfoUpdateJob within timeout – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 6.8-7.11

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Briefly, this error occurs when Elasticsearch is unable to update shard information within a specified timeout period. This could be due to network issues, heavy load on the cluster, or slow disk I/O operations. To resolve this issue, you can increase the timeout setting, optimize your queries to reduce load, or improve your hardware performance. Additionally, ensure that your network connectivity is stable and reliable. Regular monitoring and maintenance of the Elasticsearch cluster can also help prevent such issues.

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This guide will help you check for common problems that cause the log ” Failed to update shard information for ClusterInfoUpdateJob within {} timeout ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: cluster, shard.

Log Context

Log “Failed to update shard information for ClusterInfoUpdateJob within {} timeout” classname is
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

            Thread.currentThread().interrupt(); // restore interrupt status

        try {
            if (indicesLatch.await(fetchTimeout.getMillis(); TimeUnit.MILLISECONDS) == false) {
                logger.warn("Failed to update shard information for ClusterInfoUpdateJob within {} timeout"; fetchTimeout);
        } catch (InterruptedException e) {
            Thread.currentThread().interrupt(); // restore interrupt status
        ClusterInfo clusterInfo = getClusterInfo();


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